Privacy Policy
Shahjade Avenue
This Privacy Policy describes how Shahjade Avenue collects, uses, and protects your personal information when you visit or make a purchase from our website, in compliance with the Information Technology Act, 2000 and applicable Indian laws.
Information We Collect
When you visit our website, we may collect the following information:
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Personal details such as name, email address, phone number, billing and shipping address
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Payment-related information (processed securely via third-party gateways; we do not store card details)
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Order history and customer support communications
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Device information such as IP address, browser type, and cookies
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate with you regarding your order, returns, or support queries
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Improve our website, services, and customer experience
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Prevent fraud and ensure website security
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Comply with legal obligations
Sharing of Information
We do not sell, trade, or rent your personal information.
Your data may be shared only with trusted third parties such as:
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Payment gateways
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Shipping and logistics partners
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Legal or regulatory authorities if required by law
Data Security
We implement reasonable security practices and procedures to protect your personal information from unauthorized access, misuse, or disclosure.
Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
Your Rights
You have the right to:
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Access, update, or correct your personal information
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Withdraw consent for marketing communications
To exercise these rights, contact us at shahjadeavenue@gmail.com.
Changes to This Policy
Shahjade Avenue reserves the right to update this Privacy Policy at any time without prior notice.
Contact Us
For privacy-related concerns, contact us at:
📧 shahjadeavenue@gmail.com
Terms and Conditions
Shahjade Avenue
By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, please do not use our services.
Use of Website
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You must be at least 18 years old or accessing the site under parental supervision
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You agree to provide accurate and complete information during checkout
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Any misuse, hacking, or unlawful activity is strictly prohibited
Products & Pricing
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All product prices are listed in INR (₹)
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Prices and availability are subject to change without notice
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Product images are for illustration purposes only
Orders & Payments
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Orders may be cancelled by Shahjade Avenue in case of pricing errors, stock unavailability, or suspected fraud
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Payments are processed via secure third-party gateways
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We are not responsible for payment gateway failures
Shipping & Delivery
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Delivery timelines are estimates and may vary due to logistics or external factors
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Delays caused by courier partners are beyond our control
Returns & Refunds
Returns and refunds are governed by our Refund & Returns Policy, available on a separate page.
Intellectual Property
All content on this website, including logos, text, images, and graphics, is the property of Shahjade Avenue and may not be used without prior written permission.
Limitation of Liability
Shahjade Avenue shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Jurisdiction shall lie with courts located in Jharkhand, India.
Contact Information
For questions regarding these Terms, contact us at:
📧 shahjadeavenue@gmail.com
Shipping Policy
Shahjade Avenue
This Shipping Policy applies to all orders placed on our website.
Shipping Location
We currently ship within India only.
Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation
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Orders are not processed on Sundays or public holidays
Shipping Time
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Estimated delivery time: 4–10 business days, depending on your location
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Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances
Shipping Charges
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Shipping charges (if applicable) will be calculated and displayed at checkout
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Any promotional free shipping offers are subject to terms
Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS.
Incorrect Address
Shahjade Avenue is not responsible for delays or losses caused due to incorrect or incomplete shipping addresses provided by the customer.
Damaged or Lost Shipments
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If your order arrives damaged, please contact us within 48 hours of delivery
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For lost shipments, resolution will be as per courier partner policies
Contact Us
For shipping-related queries, contact:
📧 shahjadeavenue@gmail.com